ChatGPT, Copilot, Gemini, Claude… they’ve all become the new buzzwords in every boardroom. Most firms talk about using AI to save time. The smart ones are using it to win work.
AI isn’t just answering questions, it’s choosing who gets seen
Every week, more decision-makers are skipping Google and asking AI directly:
“Who are the top restaurant general contractors in Minnesota?”
“Which architecture firm designs the best coffee shops?”
“Best engineering firms for hospital design?”
These aren’t abstract searches; they’re project leads in question form.
We’re seeing this shift across several of our clients. One commercial GC now gets steady cannabis construction leads simply because they appear when people ask AI for “best dispensary builders.” The same pattern will play out in healthcare, higher ed, and hospitality – anywhere a firm shows real depth and credibility.
How AI decides who to surface
Traditional SEO factors still matter: fast sites, strong backlinks, consistent content. But AI engines (Google’s Overviews, ChatGPT, Perplexity, etc.) also look for:
- Entity authority – is your firm known and cited in the industry?
- Content structure – is your expertise easy to extract and summarize?
- Local and sector signals – do you clearly state what markets you serve?
- Fresh, verifiable proof – are your projects recent, specific, and human-backed?
In other words: AI looks for clarity, credibility, and completeness. The more confidently it can describe what you do, the more likely you are to appear in its answers.
How to position your firm for AI visibility
Here’s the playbook we’re using with clients right now:
- Publish list-style content
Create pages like “Top Five Architecture Firms Designing Modern Schools” or “Best Commercial GCs in Minneapolis.” Include your competitors – that’s how AI learns the landscape – and make sure you’re listed among them. - Show your expertise by project type
If you build coffee shops, create a dedicated page for it. Include photos, metrics, and client names. AI pulls from structured, specific examples. - Own your region
Use consistent location signals (Google Business, NAP listings, local project write-ups). When someone adds “in MN,” you should be the obvious answer. - Keep your content fresh
AI favors recently updated, actively maintained sources. Add new projects, revise pages, write new articles, and refresh site content quarterly. - Humanize your expertise
Your insight still matters more than your keywords. Use your people’s voices – PMs, architects, superintendents – to explain what makes your projects successful.
The takeaway
AI won’t replace your marketing team – but it will replace the firms that never adapt. The new inbound marketing game isn’t just about being on Google... It’s about being one of the names AI trusts enough to recommend.
So before you ask “how can AI save us time?”, ask:
“When a client searches for what we do… does AI know who we are?”
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